I cannot stress enough how pleased I am with McConnell Plumbing Heating & Air Conditioning! I was on the verge of tears when I called and spoke with Ann due to a complete no call, no show from another company. McConnell's technician showed up later that day, completed the repairs, answered many questions and explained everything very well. I will be in a yearly service contract with McConnell's for maintenance of, and, any needed repairs for my gas-boiler heater. As well, I will call them with any future plumbing needs. And, when I am ready to install AC, I'm calling McConnell's! So, thank you so very much for your extraordinary kindness and professional service.
Top notch customer service
My basement flooded recently and had two other plumbers come out and not know what they were doing and one said my sump pit didn't have aerating holes in the sides and those had to be drilled. Well that wasn't my sump pit. The next guy came out and looked at my actual sump pump and said it was broken and needed to be replaced. Ashley from Mcconnell's then came out and was able to fix the sump pump in under 5 minutes (trust me I watched him). He explained exactly what went wrong and what the other plumbers SHOULD have done first. Even tho he fixed that one, I still had him come back to install a brand new one with a back up pump and he made sure to go over everything with me, how it works, what to do, what battery to get for the backup pump. He knows what he's doing and he does a great job. I will only be calling Mcconnell's from now on for any plumbing issues.
Great. They were friendly and a fair price.
Looking for a great company.... this is the place..... great family run company